Problem Solver,
Product Design Director
17+ years of experience delivering user-centered solutions. Currently creating new features within the freight industry and introducing AI-driven tools using LLMs and internal data to empower brokers. Skilled in strategy alignment, team leadership, and scalable design systems, focusing on delivering results and impactful product experiences.
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Leading cross-functional teams to align design goals with company strategies, shape product roadmaps, and foster stakeholder collaboration. Prioritizing team growth, securing promotions and work-life balance while pushing for innovation, building scalable workflows, implementing design systems, and cultivating an inclusive, growth-focused environment that empowers designers and researchers to thrive.
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I craft and communicate long-term product vision by aligning design strategies with business goals and user needs. I lead innovation with AI-powered and data-driven tools, collaborate with stakeholders for cohesive implementation, and maintain a customer-centered approach to deliver intuitive, impactful solutions.
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Some but not all results achieved in the last couple years.
900% sustained increase in feature use
50% decrease in clicks
10% increase in repeated actions
14% increase in commissions after major product release
Constant efficiency gains aligning what users do with stakeholder requests.
Many designer promotions
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AI is an ever-evolving area across all industries, and freight is no different. I am identifying areas and designing front-end tools that leverage LLMs and internal data to empower sales teams with more intelligent, efficient workflows.
17 years experience with 10 years leading teams.
I have been able to deliver products, drive growth, solve problems, and create new solutions across various industries through many clients and in-house teams. This diverse scope of work has helped me build a strong career and continually pushes me to grow in the UX/design field.
Most important to me, however, is coaching and growing the careers of those around me and on my team. I take pride in seeing my team crush goals and grow year after year. Thereβs something special about it, and I take it very seriously.
2022 β
UX Director, Arrive Logistics (7 reports)
2020-2022
UX Director, Gartner & Favor Delivery (9 reports)
2016-2020
UX Department Lead, Accenture Interactive (11 reports)
2012-2016
Art Director, Sears Holdings & Razorfish (5 reports)
2007-2012
Designer, Comcast Interactive
2004-2007
Human, Art Institute of Philadelphia