Problem Solver,
Product Design Director

17+ years of experience delivering user-centered solutions. Currently creating new features within the freight industry and introducing AI-driven tools using LLMs and internal data to empower brokers. Skilled in strategy alignment, team leadership, and scalable design systems, focusing on delivering results and impactful product experiences.

  • Leading cross-functional teams to align design goals with company strategies, shape product roadmaps, and foster stakeholder collaboration. Prioritizing team growth, securing promotions and work-life balance while pushing for innovation, building scalable workflows, implementing design systems, and cultivating an inclusive, growth-focused environment that empowers designers and researchers to thrive.

  • I craft and communicate long-term product vision by aligning design strategies with business goals and user needs. I lead innovation with AI-powered and data-driven tools, collaborate with stakeholders for cohesive implementation, and maintain a customer-centered approach to deliver intuitive, impactful solutions.

  • Some but not all results achieved in the last couple years.

    • 900% sustained increase in feature use

    • 50% decrease in clicks

    • 10% increase in repeated actions

    • 14% increase in commissions after major product release

    • Constant efficiency gains aligning what users do with stakeholder requests.

    • Many designer promotions

  • AI is an ever-evolving area across all industries, and freight is no different. I am identifying areas and designing front-end tools that leverage LLMs and internal data to empower sales teams with more intelligent, efficient workflows.

17 years experience with 10 years leading teams.

I have been able to deliver products, drive growth, solve problems, and create new solutions across various industries through many clients and in-house teams. This diverse scope of work has helped me build a strong career and continually pushes me to grow in the UX/design field.

Most important to me, however, is coaching and growing the careers of those around me and on my team. I take pride in seeing my team crush goals and grow year after year. There’s something special about it, and I take it very seriously.

 

2022 β†’

UX Director, Arrive Logistics (7 reports)

2020-2022

UX Director, Gartner & Favor Delivery (9 reports)

2016-2020

UX Department Lead, Accenture Interactive (11 reports)

2012-2016

Art Director, Sears Holdings & Razorfish (5 reports)


2007-2012

Designer, Comcast Interactive

2004-2007

Human, Art Institute of Philadelphia